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FAQ
Fast answers for ordering, shipping, ingredients, and finding the right snack for your routine.
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Orders
4 QsDo you have a satisfaction guarantee?
Yes. We have a 60-day satisfaction guarantee. If there is a problem with your order, contact us and we will make it right.
What is your return policy?
We cannot accept product returns, but if you are unhappy with your purchase for any reason, send us a message and we will make sure you are taken care of.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs apply and are added at checkout. Watch for seasonal discounts and promotions.
How long will it take to get my order?
Most domestic orders arrive in 5-7 business days after processing. International delivery timing varies by destination and details are provided in your confirmation email.
Ingredients
6 QsAre your cattle grass-fed and grass-finished?
Yes. Our cattle are 100% grass-fed and grass-finished.
Where do you source your grass-fed beef?
Our grass-fed beef is sourced from premium farming partners domestically and internationally depending on seasonal availability.
Where do you source your turkey and pork?
Both our turkey and our pork are sourced from premium farming partners in the midwestern United States.
What is your citric acid encapsulated with?
We use a citric acid derived from tapioca starch. It is non-GMO and encapsulated with non-GMO palm oil.
Do you use MSG?
No. We do not add MSG to our products.
Why do my sticks look slightly different?
Mission Meats sticks use a natural casing instead of a colored casing like some other products on the market.
Dietary
4 QsAre Mission Meats snacks made without added sugar?
Yes. Mission Meats sticks are made for label readers, with no added sugar and clean ingredient lists across the core snack lineup.
Are your products keto friendly or paleo friendly?
Most of our products are keto friendly and paleo friendly. Please check nutrition information because some products contain small amounts of sugar or honey and may not be suitable for keto or paleo diets.
Are your products gluten free?
Yes. Our products are gluten free.
Are these snacks allergy friendly?
Our meat sticks are built for family snacking and are top 9 allergen-free. Always review each product page and package label for the most current ingredient information.
Help
1 QsWhere can I get help with another question?
Use the contact page for order, wholesale, product, and partnership questions. We will be happy to assist you.
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